When crafting a resume in 2024, emphasizing both hard and soft skills is crucial. Communication skills, in particular, are highly valued by employers, often more than many technical skills. Here are the top 10 communication skills to consider when building your resume:
1. Active Listening
- Understanding and processing information thoroughly.
- Show examples of resolving conflicts or leading meetings with full engagement.
2. Empathy
- Understanding others’ feelings and perspectives.
- Highlight situations where you supported colleagues or provided compassionate feedback.
3. Confidence
- Being self-assured without being overbearing.
- Mention times you spoke up in meetings or led a project.
4. Friendliness
- Building positive workplace relationships.
- Include moments where you created welcoming environments or celebrated team milestones.
5. Clarity and Directness
- Avoiding ambiguity in communication.
- Provide examples of situations where clear instructions or feedback were critical to success.
6. Choosing the Right Communication Method
- Adapting communication style to the situation and audience.
- Mention how you used different methods (email, meetings, etc.) to achieve specific goals.
7. Sharing Feedback
- Giving constructive, actionable feedback and being open to receiving it.
- Describe a time when feedback improved performance or teamwork.
8. Volume and Tone
- Speaking with appropriate volume and tone to match the situation.
- Showcase examples from presentations or sensitive discussions.
9. Respect
- Valuing others’ viewpoints and maintaining professionalism.
- Share examples where you handled diverse opinions with respect.
10. Responsiveness
- Addressing concerns and queries in a timely manner.
- Highlight instances where quick communication led to successful outcomes.
By incorporating these skills into your resume with specific examples, you demonstrate your ability to communicate effectively in any work environment, showing employers that you’re more than just technically capable—you’re a strong collaborator and communicator
Source from https://www.jobscan.co/blog/communication-skills/