Organization: Natanim Charitable Organization (NCO)
Project: CADiR (Collective Action for Disability Rights)
Location: Addis Ababa, Ethiopia
Contract Type: One-year Contract (Part-time: Min. 32 hours/month)
Application Deadline: April 8, 2026
Job Summary
Natanim Charitable Organization (NCO) is an indigenous Ethiopian CSO dedicated to mental health, psychosocial support, and disability inclusion. We are seeking a highly skilled IT Consultant to serve as the backbone of our digital operations. You will be responsible for the establishment and ongoing maintenance of our hotline counseling system, ensuring that our beneficiaries can reliably access the critical support they need.
Scope of Work
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Hotline System Management: Lead the maintenance and technical stability of our dedicated hotline counseling software.
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Infrastructure Support: Provide technical troubleshooting and hardware maintenance for all office equipment, including computers, printers, and networking gear.
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Security & Backups: Implement robust cybersecurity measures, perform regular system/software updates, and execute strict data backup protocols.
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Network Stability: Ensure consistent, high-speed internet connectivity and overall system health at NCO headquarters.
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Emergency Response: Provide “on-call” technical support to ensure the hotline remains operational during critical failure events, even outside of standard hours.
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Reporting: Submit periodic technical reports detailing system performance and maintenance activities.
About You
1. Education
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Degree: BSc or MSc in Information Technology, Computer Science, or a related field.
2. Professional Experience
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Tenure: Minimum of 2 years of professional IT support experience.
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Technical Expertise: Proven track record in hotline software handling, network management, and cybersecurity implementations.
3. Core Competencies
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Reliability: Ability to respond promptly to technical emergencies.
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Problem Solving: Strong analytical skills to diagnose and resolve software and hardware issues under pressure.
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Communication: Ability to explain technical requirements clearly to non-technical staff.
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Software Proficiency: Mastery of Microsoft Office (Excel, Word, PowerPoint).
How To Apply
Interested candidates are invited to submit their complete application package.
Required Documents:
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Updated Curriculum Vitae (CV).
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Formal Cover Letter.
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Technical & Financial Proposal (Required: Use the NCO Application Form).
Submission Guidelines:
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Email To: gtsedeniya@gmail.com
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CC To: fikir74@gmail.com and betikef6@gmail.com
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Application Form & TOR: Request these via the emails above.
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Inclusivity Note: Women and Persons with Disabilities (PWDs) are highly encouraged to apply.
Contact Information:
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Phones: +251 993 252 797 | +251 933 839 191 | +251 945 482 424
Using Target Jobs:
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You can also record your application interest by clicking the Apply Button below.
To apply for this job email your details to gtsedeniya@gmail.com
