Below is the formatted job posting for the Customer Service Officer – I position, optimized for your WordPress site.
Job Title: Customer Service Officer – I
Location: Hossana Banking Center
Organization: [Bank Name – Referenced in Policy & Procedure]
Job Summary
The primary purpose of this role is to provide excellent service to bank customers by handling cash transactions (paying and receiving), processing financial entries, and selling the bank’s products and services. The officer is responsible for acquiring new clients, maintaining accounts, and managing customer relations with maximum care in accordance with bank policies.
Key Responsibilities
-
Transaction Processing: Accurately pay and receive cash and process various banking transactions.
-
Business Development: Actively sell bank products and services to acquire new customers.
-
Account Management: Open and maintain customer accounts while ensuring all data is accurate.
-
Customer Relations: Manage ongoing relationships to ensure high levels of customer satisfaction and retention.
-
Compliance: Adhere strictly to the bank’s internal policies and procedures during all operations.
Candidate Requirements
Educational Background
-
Degree: BA degree in Banking and Finance, Accounting, Economics, Management, or other related business fields.
Work Experience
-
Experience: Minimum of 1 year of relevant experience within the banking sector.
Required Skills
-
Communication: Strong verbal and written communication skills to effectively interact with diverse customers.
-
Customer Care: A dedication to providing service with full effort and meticulous attention to detail.
How to Apply
Interested and qualified candidates should submit their applications online through the Ethiojobs platform:
Submission Instructions: Please ensure you attach your updated CV and all relevant credentials in PDF format.
To apply for this job please visit ethiojobs.net.
