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Director, Information Technology Services Directorate

Company: AKUFADA Microfinance Institution S.C

Job Grade: 15

Required Number: 1 (One)

Workplace: Debre Birhan, Ethiopia

Location Type: Office-based

Career Level: Executive (Director)

Employment Type: Full-time

Salary: As per the institution’s competitive scale

Deadline: July 2nd, 2026 (Within 10 consecutive working days from the announcement)

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Purpose of the Job

To ensure AKUFADA’s leadership in delivering technology-supported, efficient, and convenient financial products and services by leading the development and management of the institution’s information systems and technology resources. This position is directly responsible for building a user-friendly, flexible decision-support system to drive rational, data-driven decision-making across all operational levels.

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Unit Outcome Areas & Expected Deliverables

Outcome Area	Key Expected Results / Outputs	Frequency
Secured IT Environment	Formulate IT security objectives, governance policies, compliance procedures, and ensure effective structural enforcement.	• Annual Budget & Work Plan • Semi-Annual Security Risk Assessments
Efficient Service Delivery	Establish IT service quality benchmarks and implement technical delivery standards across all microfinance branches.	• System Performance Logs (Ongoing)
Integrated IT Solutions	Design, test, and deploy modern digital projects and digital banking solutions aligned with corporate strategies.	• Project Status Reports (As Needed)

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Duties and Responsibilities

• Strategic Roadmap: Develop short- and long-term strategic plans respecting the MFI’s IT infrastructure (hardware, information systems, security architectures, and communication networks), core applications, and digital banking frameworks.

• Stakeholder Consultation: Consult senior-level corporate stakeholders (Board of Directors and Executive Officers) to align emerging business requirements with technological investments.

• IT Governance: Lead the development, implementation, and strict auditing of the corporate IT governance framework and enterprise architecture.

• Vendor Management: Build and maintain mutually advantageous, sustainable relationships with external IT service providers and tech solution vendors.

• Process Optimization: Lead continuous IT service delivery improvement initiatives and monitor system performance standards.

• Ad-hoc Tasks: Execute other relevant executive duties assigned by immediate supervisors or executive management.

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Job Requirements

Educational Background

• Master’s Degree or BSc Degree in Computer Science, Computer Engineering, Information Systems, Information Technology, Software Engineering, Electrical Engineering, or closely related computational fields.

Work Experience

• With Master’s Degree: Minimum of eight (8) years of relevant IT experience, with at least two (2) years serving in a managerial position.

• With BSc Degree: Minimum of ten (10) years of relevant IT experience, with at least three (3) years serving in a managerial position.

• Preference will be given to candidates with an active background in the financial or microfinance industry.

Core Competencies & Skills

• Technical Proficiency: Deep understanding of financial software infrastructure, digital banking apps, network engineering, and information security protocols.

• Leadership & Strategy: Proven skill in establishing strategic direction, driving technical execution, selling a unified vision, and managing empowerment or delegation.

• Business Savvy: Strong financial acumen paired with a passion for high-yield organizational results.

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How To Apply

Interested applicants who completely fulfill the stated criteria are invited to submit their application package online within ten (10) consecutive working days from this announcement.

Required Documents

• Formal Application Letter (clearly stating the position you are applying for)

• Updated Curriculum Vitae (CV)

• Scanned copies of relevant educational and work credentials

• Note: All files must be compiled into a secure PDF format before uploading.

Application Submission Link

Please submit your digital application file through the official link below:

👉 AKUFADA MFI Application Submission Form

(Only shortlisted applicants will be contacted for subsequent evaluations).

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