Reference: Ext/Vaca/024/2026
ABOUT THE JOB
A Dispute and Reconciliation Officer manages and resolves financial discrepancies, transaction disputes, and account mismatches, primarily within the banking or mobile money sectors.
Key Responsibilities:
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Investigating transaction failures and financial discrepancies.
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Reconciling accounts to ensure accurate financial records.
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Resolving transaction disputes and account mismatches.
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Ensuring compliance with regulatory standards to prevent financial losses.
ABOUT YOU
Education Requirements:
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BSc or BA in Accounting, Economics, Management, Business Administration, Banking & Finance, or related fields.
Experience Requirements:
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Total Experience: 2 years of relevant experience in the banking industry.
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Specific Experience: Minimum of 1 year as a Junior Dispute & Reconciliation Management officer or in a related position.
Required Skills:
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Strong analytical skills for data investigation and problem-solving.
HOW TO APPLY
Interested and qualified applicants shall apply via the following link only:
Important Notes:
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Only shortlisted candidates will be communicated.
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Applications submitted through other channels may not be considered.
FOR MORE INFORMATION
If you require further details, please contact us at:
📞 +251-11-5-260-795
To apply for this job please visit forms.gle.
