Head, Agent Sales Operation

About the Job
Job Purpose: – To manage all sales relationships with agents, retailers, and distributors in the assigned territory to increase top line sales revenue. The incumbent of this position is also responsible for conceiving a targeted business strategy to drive group strategic objectives to tactical execution, executing partnerships to meet or exceed plan.

Generic Duties :

Sets deadlines in ways that comply with department’s plans and communicate them to subordinates.
Organizes workflow and ensure that employees understand their duties or delegated tasks.
Monitors employee productivity and provide constructive feedback and coaching.
Main Duties and Responsibilities

Provides sales training to Sales Agents and distributor customers to upgrade their knowledge of the group’s products.
Develops long-term oriented relationships with customers, sales agents, and end-users through exceptional customer service to drive demand for our products.
Oversees and manages the performance of independent sales agents, ensuring they meet Group’s goals and performance standards.
Develops sales plans, in conjunction with sales teams and department leadership, on how to best service the designated territories.
Analyzes sales trends to identify opportunities and develops strategies to capture opportunities.
Travels to each market to call on distributors, agents, and end-users and to keep them updated with all relevant information.
Maintains contact with existing customers for potential ongoing orders.
Develops and manages contact information to keep decision-makers current.
Creates, builds, and maintains strategic partnerships with brokers, retailers and distributors in order to grow the portfolio of the group’s products in the assigned territory.
Conceptualizes and applies a sales strategy to target key markets and establishes a dominant presence in the region; Develops and executes promotional programs and activities with key partners.
Manages sales forecasts and budgets to achieve established goals to deliver profitable growth for assigned region.
Manages sales reporting obligations in a timely manner to include frequent sales updates, pricing surveys, etc.
Keeps abreast and reports on products, category, innovation, market conditions, competitive activities, advertising, and promotional trends.
Works with internal departments to implement customer agreements, increase revenue, and address customer needs; includes working closely with senior management.
Develops new and/or expands business with existing customers through introduction of new products, presenting product information, explaining product features and distinctions, and so forth.
Identify and resolve customer problems through contact with customer service department.
Maintains variety of contacts within group to gather and exchange information related to sales goals and results, product availability and pricing, marketing strategies and plans, status of orders.
Performs other duties assigned by the immediate supervisor.
About You
Qualification

Education

BA or MA degree in Marketing Management, Business Administration, or Management or Economics or related field of studies
Experiance

Minimum of eight (8) years of relevant work experience
Experience in FMCG products is an added advantage
Required Skills

Extensive knowledge of tactical sales skills
Good communication and analytical skills
Requirement Skill

Customer Relationship Management (CRM)

Attention to detail & aesthetics

Ability to work under pressure and meet targets

Communication & Negotiation
How To Apply
Applicants who fulfill the above-mentioned criteria could submit detailed curriculum vitae along with supporting documents/credentials accompanied by cover letter addressing hr@kerchanshe.com with the subject line of “Head, Agent Sales Operation ” from Feburary 19,2026 up to February 26,,2026. Only shortlisted candidates will be contacted

N.B :- Women applicants are highly encouraged