Industry: FMCG / Beverage (Preferred)
Career Level: Senior Leadership
Location: Addis Ababa
Experience: 6–8 Years
About the Job
The Head of Key Accounts is responsible for the strategic management, development, and expansion of the organization’s most critical and high-value client accounts. This role transcends traditional relationship management; you will set the direction for key account strategy, drive substantial revenue growth, and guide account managers to ensure a consistent, exceptional client experience. You will act as a senior advisor to clients and a strategic partner internally to align commercial objectives with customer success.
Key Responsibilities
1. Strategic Leadership & Business Planning
-
Strategic Partnerships: Build and sustain trust-based relationships with senior client stakeholders and decision-makers.
-
Account Strategy: Lead the development of comprehensive growth plans that align client objectives with long-term organizational priorities.
-
Governance: Establish and implement best practices in key account management, ensuring disciplined account planning and strong stakeholder engagement.
2. Revenue Growth & Value Expansion
-
Lifetime Value: Drive revenue growth through strategic upselling, cross-selling, and identifying new business opportunities within existing high-value accounts.
-
Negotiation: Manage complex negotiations and resolve high-level escalations to ensure consistent service delivery.
3. Cross-Functional Coordination
-
Integrated Solutions: Lead collaboration across internal teams—including Sales, Marketing, Supply Chain, and Finance—to deliver solutions that meet unique client needs.
-
Commercial Alignment: Act as the bridge between internal commercial goals and the actual success of the client.
4. Performance & Reporting
-
Metric Analysis: Oversee account performance by analyzing commercial and relationship metrics.
-
Strategic Insights: Provide reports on account health, potential risks, and growth opportunities to executive management.
About You
1. Experience & Education
-
Tenure: 6–8 years of progressive experience in Sales or Key Account Management.
-
Strategic Focus: At least 2–3 years specifically managing strategic or high-value accounts.
-
Education: Bachelor’s Degree in a relevant field.
2. Key Competencies
-
Commercial Acumen: Demonstrated success in expanding client portfolios and delivering sustainable revenue growth.
-
Influencing Skills: Excellent negotiation, influencing, and stakeholder management abilities.
-
Analytical Thinking: Strong ability to interpret sales statistics, client performance metrics, and market trends to improve strategies.
-
Language: Fluency in English and Amharic is required; knowledge of additional languages is an advantage.
3. Preferred Background
-
Familiarity with the Beverage or FMCG (Fast-Moving Consumer Goods) industry is a significant plus.
Core Required Skills
-
Sales Leadership: Ability to mentor and guide a team of Key Account Managers.
-
Sales Execution: Proven track record in high-stakes negotiation and closing.
-
Reporting: Advanced capability in sales reporting and data-driven strategy adjustment.
How To Apply
Interested and qualified candidates are invited to submit their applications.
Application Steps:
-
Submit via Portal:
-
Click the Apply Button below to upload your CV and Cover Letter.
-
-
Trough EthioJObs:
To apply for this job please visit ethiojobs.net.
