Organization: OVID Group (Project and Performance Council – PPC)

Location: Addis Ababa (Gerji Ovid Park)

Reports to: Situation Room Manager

Career Level: Mid-Level

Deadline: March 19th, 2026

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About the Job

OVID Group, a premier Ethiopian construction and development conglomerate, is undergoing a strategic transformation. We have established a centralized Project and Performance Council (PPC) to oversee excellence across our six subsidiaries.

The IT Systems Support Specialist is the technical backbone of our state-of-the-art Project Control Situation Room. You will ensure that the hardware, software, networks, and advanced AV systems operate without interruption, providing a seamless environment for executive-level data reviews and national-scale decision-making.

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Key Responsibilities

1. Infrastructure & AV Support

• Nerve Center Maintenance: Support the Situation Room’s servers, networks, and high-end display systems.

• Meeting Readiness: Set up and operate audio-visual equipment, including video conferencing and sound systems, for executive presentations.

• Live Support: Provide on-demand technical assistance during critical high-stakes meetings to ensure zero downtime.

2. Technical & System Administration

• System Health: Perform regular updates, patch management, and preventive maintenance on all hardware and software.

• Access Control: Manage user accounts, permissions, and security protocols for Situation Room systems.

• Business Intelligence: Support the technical performance of data visualization platforms (Power BI/Tableau) used for project monitoring.

3. Security & Continuity

• Disaster Recovery: Maintain regular system backups and test recovery procedures.

• Asset Tracking: Keep a rigorous inventory of all IT and AV assets.

• Coordination: Liaise with the central IT department on overarching network security and procurement.

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About You

1. Educational Qualifications

• Degree: BSc in Information Technology, Computer Science, or a related field.

• Certifications: Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft) are highly encouraged.

2. Professional Experience

• Tenure: 3–5 years of experience in IT support or systems administration.

• Technical Breadth: * Familiarity with Cloud environments (Azure/AWS).

  • Experience with Business Intelligence (BI) tools and data visualization.

  • Proven track record in Audio-Visual (AV) setup and troubleshooting.

3. Core Skills

• Networking: Solid understanding of Windows Server, LAN/WAN, TCP/IP, DNS, and DHCP.

• Customer Service: Exceptional ability to support executive-level users with patience and professionalism.

• Problem-Solving: Strong analytical skills and the ability to perform under pressure in a “nerve center” environment.

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How To Apply

Qualified candidates must follow these specific instructions to be considered for the role:

Required Documents:

1. Cover Letter

2. Updated CV

3. Scanned Copies of all supporting documents (Degrees, Certifications).

Submission Guidelines:

• Format: All documents must be enclosed in a single PDF file.

• Email: hr@ovid-realestates.com

• Subject Line: You MUST use the exact subject: IT SYSTEMS SUPPORT SPECIALIST

• In-Person: Gerji Ovid Park, Block 5, Floor 6.

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